Momentum™ by VenU – the Complete Managed Solution
If you need help managing your learning solution, VenU can help. The VenU Momentum Program™ is a comprehensive support and administration service provided by VenU professionals. The program combines end-user technical support, client support and training, along with site administration – ensuring user satisfaction and the success of your learning initiative. The complete Momentum program includes the following professional services:
Our online support ticketing system (branded to your learning initiative) is Single Sign On (SSO) enabled with VenU Connect™, so users are able to seamlessly access the support site to submit trouble tickets, which are managed and tracked to resolution. Support statistics are made available to clients to track support results.
VenU provides support in many “venues,” so that your customers receive the support solution that suits them best. Whether by phone, desktop sharing, email, or online ticketing system, our support team is always ready to provide excellent customer care!