Integrated Support Ticketing System

learning-support

Custom branded online support ticketing system lets users easily contact VenU’s highly trained support staff

We know that customer satisfaction is key to the success of any learning initiative. Forget the worries of providing technical support and let VenU take care of your customers. Our U.S.-based, multilingual Customer Service Center provides professional and courteous customer care. Each of our customer service representatives are trained as administrators on your solution, so they can provide expert support and diagnostics. Since our custom branded online support ticketing system is Single Sign On (SSO) enabled with VenU 5, users will be able to seamlessly access the support site to submit trouble tickets, which are managed and tracked to resolution.

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